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IT Consultancy // Business Apps // Tech Gadgets

  • What are your business hours?
    We are available Tuesdays to Thursdays, from 9:00 am to 9:00 pm GMT.
  • Where is XTRA Tech located?
    XTRA Tech is based at 1 Kallos Drive, Off Peninsular Road, Ogoo Farm, Western Area Rural, Sierra Leone.
  • How can I contact XTRA Tech?
    You can reach us via: Email: info@xtratechsl.com Phone/WhatsApp: +232 76 810081 or +232 77 810081
  • What services does XTRA Tech offer?
    XTRA Tech specializes in: Custom app development using AppSheet and Google Sheets for business solutions. Google Workspace onboarding and configuration. Website design and management using Wix. IT consultancy and business automation solutions.
  • How long does it take to develop a custom app?
    Timelines vary depending on the complexity of the app. Simple apps may take 1–2 weeks, while more advanced projects could take several weeks.
  • What kind of apps can XTRA Tech develop?
    We create custom business apps tailored to your needs using AppSheet, integrated with Google Sheets for easy data management and automation.
  • Can you update or maintain my existing app?
    Yes, we can help you improve, maintain, or troubleshoot your existing AppSheet apps or similar solutions.
  • Do you offer SEO services?
    We ensure that all our websites are SEO-friendly and can provide additional SEO optimization upon request.
  • Can you help with website maintenance and updates?
    Yes, we offer ongoing support for updates, content changes, and troubleshooting for websites we design.
  • What platforms do you use to design websites?
    We use Wix to create professional, responsive websites tailored to your business needs.
  • Is Google Workspace secure?
    Yes, Google Workspace includes enterprise-grade security, two-factor authentication, and advanced data protection features.
  • What happens after my Google Workspace setup?
    We provide post-setup training and support to help your team make the most of the platform.
  • What is Google Workspace?
    Google Workspace is a suite of cloud-based productivity tools, including Gmail, Google Drive, Google Meet, and more, designed for businesses.
  • Can XTRA Tech set up custom email addresses for my business?
    Absolutely! We can configure custom email addresses for your team (e.g., name@yourbusiness.com) through Google Workspace.
  • What type of technical support does XTRA Tech offer?
    We provide support for app troubleshooting, website issues, Google Workspace problems, and general IT consultancy.
  • How do I get help if I encounter a problem?
    Contact us via email at info@xtratechsl.com or WhatsApp at +232 76 810081 for quick assistance.
  • What payment methods do you accept?
    We accept bank transfers, mobile money payments, and other convenient methods.
  • How much do your services cost?
    Pricing depends on the scope and complexity of the project. Contact us for a free consultation and quote.
  • Do you offer payment plans?
    Yes, for larger projects, we can arrange flexible payment plans to suit your budget.
  • Can I request a service that’s not listed on your website?
    Yes, feel free to contact us with your specific needs. If it’s within our expertise, we’ll tailor a solution for you.
  • Can XTRA Tech collaborate on larger IT projects?
    Yes, we are open to partnerships and collaborations for large-scale projects or ongoing contracts.
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